Frequently Asked Questions
Everything you need to know about our fresh roasts and brewing gear.
How often do you roast your coffee beans?
To ensure maximum freshness, we roast our beans in small batches multiple times per week. Most orders are shipped within 24-48 hours of roasting.
Do you offer international shipping?
Yes, we ship our coffee and brewing equipment worldwide. Shipping rates and delivery times are calculated at checkout based on your location.
Can I get my coffee beans pre-ground?
While we recommend grinding whole beans just before brewing for the best flavor, we can grind them for you. Simply select your preferred grind size (Drip, Espresso, or French Press) on the product page.
What is your return policy on coffee and equipment?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if you are unsatisfied with your order, please contact us. Unused brewing equipment can be returned within 30 days.
How should I store my coffee to keep it fresh?
We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the fridge or freezer, as moisture can compromise the delicate flavor profiles.
Do you offer coffee subscriptions?
Yes! You can subscribe to your favorite roasts and save 10% on every order. Choose your frequency and manage your subscription easily through your account portal.